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Struggling to meet passenger demand: Grab PH faces shortage of drivers

Ride hailing app Grab Philippines is grappling with a shortage of drivers since the economy reopened.

The lack of supply has put a strain on GrabCar drivers who had to be online for at least seven hours a day and work majority of the week just to serve the increased demand during the holidays.

The government opened 4,433 slots for transport network vehicle service (TNVS) to ensure passenger demand.

“This is a much welcome development for many passengers in the immediate term, and if we are to make mobility work for our commuters in the long term, there needs to be a proactive, data-driven planning and forecasting of driver supply to ensure that at any given time, passengers are able to book a ride whenever they need to,” said Grab Philippines senior director for operations Ronald Roda.

“Every Filipino deserves safe, reliable, and more accessible means of transportation, and we are fully committed to making this possible with the support of our regulators and government partners,” Roda said.

Grab’s Multi-Stop Ride and GrabShare help maximize the limited number of cars on the road while helping serve the high passenger booking demands on Grab’s transport business.

Milyonaryo | Latest News