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Lessons in crisis communication: Steffi Santana’s case study on Potato Corner vs. Lola Nena’s

Lola Nena’s co-founder, Steffi Santana, incorporated a personal experience into one of her school papers.

On Instagram, the entrepreneur shared a case study detailing how they effectively managed a ‘social media storm,’ recounting the success of their recruitment post in comparison to Potato Corner’s.

Titled ‘Bridging Crisis and Culture: Navigating Social Media Storms as Potato Corner and Lola Nena’s,’ Steffi invited her followers and friends to provide feedback. “ I’ve just completed my very first case study. Would you be interested in reading it?,” she said.

Milyonaryo | Latest News